SAP Knowledge Base Article - Preview

2761078 - Failed to Verify Account when trying to enable custom IdP in SAP Analytics Cloud (SAC) *** Collective KBA ***

Symptom

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Below errors appear when trying to enable custom IdP in SAP Analytics Cloud (SAC):

  • "Sorry, we've encountered an error during the account verification setup. Please try again later." 

  • "We were not able to verify your account. Check your login credential and try again."



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Environment

SAP Analytics Cloud (Enterprise Edition).

Product

SAP Analytics Cloud 1.0

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, SAML, SSO, IdP, Verify, Account, enable, Authentication, AUT, uploadIdPMetadata , metadata , KBA , LOD-ANA-AUT , SAC Authentication / Login , Problem

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