Symptom
-
Need to click text link twice to open a story on SAC Mobile App
Environment
-
SAP Analytics Cloud 2019.2.7
Reproducing the Issue
-
Logon SAC Mobile App (Analytics).
- Open a story with text link.
- Click the link but it does not open the linked story, the link is arounded by a rectangle box.
- Click the rectangle box again, then it opens linked story.
Cause
This behavior is by design.
Development team will improve text widget to allow single click to activate hyperlink in our future roadmap.
Resolution
In order to click on the text widget text link, customer needs to enable it in full screen.
This is by design as similar as you can only interact the chart when they are in full screen or in-lane mode (iPad).
See Also
- How to find User Assistance for SAP Analytics Cloud?
- Ask a question on the SAP Community!
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
Your feedback is important to help us improve our knowledge base.
Please rate how useful you found this article by using the star rating feature at the beginning of this article.
Thank you.
Keywords
text link, click twice, story, SAC, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA-MOB-IOS , SAC Mobile IOS specific , Problem