SAP Knowledge Base Article - Public

2761128 - Need to click text link twice to open a story on SAC Mobile App

Symptom

  • Need to click text link twice to open a story on SAC Mobile App

Environment

  • SAP Analytics Cloud 2019.2.7

Reproducing the Issue

  1. Logon SAC Mobile App (Analytics).
  2. Open a story with text link.
  3. Click the link but it does not open the linked story, the link is arounded by a rectangle box.
  4. Click the rectangle box again, then it opens linked story.

Cause

This behavior is by design.

Development team will improve text widget to allow single click to activate hyperlink in our future roadmap.

Resolution

In order to click on the text widget text link, customer needs to enable it in full screen.

This is by design as similar as you can only interact the chart when they are in full screen or in-lane mode (iPad).

See Also

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Keywords

text link, click twice, story, SAC, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA-MOB-IOS , SAC Mobile IOS specific , Problem

Product

SAP Analytics Cloud 1.0