SAP Knowledge Base Article - Public

2761147 - Time Type Balance not shown on Time Off Balances section in People Profile


Balance for time types under Time Off Balances section in People Profile is not displayed in Employee Self view.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Employee Central Time Off
  • People Profile (PP3)

Reproducing the Issue

1. Login as manager > view Time Off Balances section in People Profile for any of her/his direct reports or peers. Time Off Balances section displays balances for time types where time account type has been assigned.


2. Still logged in as a manager, go to own People Profile > Time Off Balances section. Time type balances are displayed except for Negative Time hours.



This is an expected behavior. Balances are not displayed for time types which are not enabled for self-service scenario by design.



If the employee viewing the Time Off Balances section on People Profile does not have permission to Access Workbench (i.e. Administer Time), then, if ALL of the following conditions holds true, only the balance for the time type will be visible under Time Off Balances section:

1. There is a Time Account Posting Rules / Time Account Type associated to the time type


2. Enabled in employee self-service scenario setting for the time type on Time Profile is set to 'Yes' and Hide Account Balance flag for the time type on Time Profile is set to 'No'


Note: When using Time Off for Leave of Absence Only feature or when Time Profile assigned to the employees contains LOA only time types, Time Off Balances section will still be displayed, however, no actual balances will be displayed. instead, the section will display the message "There are no time account balances available.". Time Off Balances section cannot be removed and is not controlled by any permission settings.



Time Type, Time Off Balances, Enabled in employee self-scenario, Hide Account Balance , KBA , LOD-SF-EC-TIM , Time Off , Problem


SAP SuccessFactors Employee Central all versions