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SAP Knowledge Base Article - PreviewSymptom
You notice that it is possible for two users to send out an e-mail interaction at the same time in a ticket.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Ticket; Interaction; Email; Lock; Object Locked; Service; Service Request; Edit; C4C; , KBA , LOD-CRM-SRP-INT , Ticket Interactions , How To
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