Symptom
Error message when clicking on add goal in goal plan
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Environment
SAP SuccessFactors Goal Management
Reproducing the Issue
-
Log on into instance
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Navigate to your goal plan
-
Click on add goal
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You get an error message which displays following Fingerprint 51bfb646ad94c7ed5c3c65c4716bce6728b137e0
or
- On your goal plan you click on Action drop-down
- Select to “View Goal Detail” beside any of the listed goals.
- The View Goal Details page does not open – instead there is a blank page
Cause
Your goal plan has a "comments" field configured which uses as type "text" instead of "comment"
Resolution
1. The root cause is an incorrect type for the field-id "Comments". The type "text" is not a valid configuration, instead "comment" should be used as type .
2. This field can only be set up in the goal plan xml and not in the UI - see configuration example below:
<field-definition id="comments" type="comment" required="false" detail="false" viewdefault="off" showlabel="true" field-show-coaching-advisor="false" cascade-update="push-down">
3. Once this has been configured, you can check the type as well in the UI and you will no longer receive an error message when trying to create a goal in the goal plan
See Also
TGM-8302
Keywords