SAP Knowledge Base Article - Public

2761490 - Categories not updating for Item Connector


  • Categories are not updating when using Item Connector
  • Is it possible to remove or replace the categories using item connector?
  • What is the correct item connector configuration to add categories?


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  • It is currently not possible to update existing categories via the Item Connector.
  • It is only possible add categories 3 at a time via the connector and that the connector accumulates rather than replaces the ones that are already there. (KB article 2543421)
  • It is also not possible to remove categories via the connector.
  • It is currently only possible by removing the association in the UI via the steps below: 
  1. Navigate to the item in LMS admin UI
  2. Click on "categories" tab in the "Related menu
  3. Tick checkboxes of the subject area(s) you want to remove.
  4. Hit "Save".
  • How to update item connector configuration mapping for categories:
  1. Navigate to System Administration > Configuration >System Configuration > CONNECTOR
  2. Update the following Item Connector values:

  1. Place the file in SFTP server and run the Item connector.

Note: If you would like this behavior, please raise the enhancement request on SAP Influence Site.

You could also vote for a similar idea which is requesting a way of removing categories from items in bulk (i.e. via a connector):

See Also

  • KB article 2447278 - Is it possible to associated more than 3 catalog ID and 3 subject areas via item connector
  • KB article 2543421  - How to update more than 3 subject areas for an item using the Item Connector
  • KB article 2240719 - Subject Area Management
  • KB article 2404463 - LMS Connectors - Connector Workbooks FAQ
  • KB article 2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products


SF, Success Factors, LMS, learning, subject are, item connector, update, add , KBA , LOD-SF-LMS-CON , Connectors , How To


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