SAP Knowledge Base Article - Public

2761543 - Sales Order In Process Without Customer Demand


Your Sales Order is with the In Process status, however, the document has not been released.


SAP Business ByDesign.

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Select the Sales Orders view.
  3. Search for the ID ABC (ABC represents the ID of the Sales Order).
  4. Click the Edit button.
  5. Click the Submit button.

The Release Order option is still available.


An item has been canceled under the document.
For Sales Orders, we do not have the Partially Canceled status, hence, a partially canceled Sales Order will always be in status 'In Process', no matter whether Sales Order is released or not.


This is the expected system behavior.


Sales Orders; In Process; Not Released; , KBA , AP-SLO-SO , Sales Order , How To


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