2761686 - You do not have a template created for the selected language and form template combination, this is the recommended XYZ‎ locale template

• Upon saving e-mail notification template via Admin Center > E-Mail Notification Template Settings, the template is being deselected.
• The e-mail notification is not being sent to the user's locale specific language

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SAP SuccessFactors HXM Suite

1. Go to Admin Center > E-mail Notification Template Settings
2. Select a template (e.g. Continuous Feedback Received Notification)
3. Enable it by clicking the checkbox
4. Once you hit Save Changes, after the page refreshed the template is being deselected

The e-mail template is not configured in the desired language.

Click on the affected e-mail template and you will notice a warning message: You do not have a template created for the selected language and form template combination, this is the recommended XYZ‎ locale template.

Please save the template under specific locale to remove this warning message and check the e-mail notification again.

Note:

• E-mails are generated based on the locale that the user is placed
• The language is related to the locale of the user
• If the language of locale is not enabled in Manage Language, the system will send English language templates by default
• Default Template is into the template file to be used as a model to make the change, where you can change the default message and save to the respective language

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