SAP Knowledge Base Article - Public

2761743 - No Records Processed in This Run" Email When Converting Candidates (External to Internal Candidate Conversion) - Recruiting Management

Symptom

The Job Owner is receiving an email about the External to Internal Candidate Conversion with the below result: "No records processed in this run".

Environment

SAP SuccessFactors Recruiting Management - All Versions

Reproducing the Issue

  1. In Provisioning, Manage Schedule Jobs
  2. Create a new External to Internal Candidate Conversion job
  3. Set up all the required information
  4. If there are none candidates to be converted, you will receive an email notification.

Cause

The system will send this message whenever there are none candidates to be converted. That means the job has found no candidates which reached the job criteria.

Resolution

Receive this email is a system expectation and the email notification cannot be turned off. For more information about the External to Internal Conversion criteria, you can check this KBA: 2249476 - External to Internal Candidate Profile conversion - Recruiting Management

See Also

 2249476 - External to Internal Candidate Profile conversion - Recruiting Management

Keywords

No records processed in this run; Conversion Email; External to Internal; , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions