Symptom
The Job Owner is receiving an email about the External to Internal Candidate Conversion with the below result: "No records processed in this run".
Environment
SAP SuccessFactors Recruiting Management - All Versions
Reproducing the Issue
- In Provisioning, Manage Schedule Jobs
- Create a new External to Internal Candidate Conversion job
- Set up all the required information
- If there are none candidates to be converted, you will receive an email notification.
Cause
The system will send this message whenever there are none candidates to be converted. That means the job has found no candidates which reached the job criteria.
Resolution
Receive this email is a system expectation and the email notification cannot be turned off. For more information about the External to Internal Conversion criteria, you can check this KBA: 2249476 - External to Internal Candidate Profile conversion - Recruiting Management
See Also
2249476 - External to Internal Candidate Profile conversion - Recruiting Management
Keywords
No records processed in this run; Conversion Email; External to Internal; , KBA , LOD-SF-RCM , Recruiting Management , Problem