SAP Knowledge Base Article - Public

2761757 - Assertion failed for Custom External Module in Ask HR


 Customer unable to access the Custom External Module in AskHR.

When user tries to search for Custom External Module the system returns the error Assertion failed: [SFIFrame] Component requires url parameter to be a string.


  • SAP SuccessFactors Employee Central (EC) - All Versions
  • SAP SuccessFactors Employee Central Service Center


 Client does not have the business user properly configured to call oData API's in work centers.


To correct this the client needs to have work centers configured for the Business user to call oData API's for this please refer to Enabling Ask HR application on SAP Cloud Platform


 Custom, External, Module, Ask, HR, Assertion, [SFIFrame], component, url, requires, required, parameter, string, configuration, EC , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , Problem


SAP SuccessFactors HCM Core 1811