SAP Knowledge Base Article - Public

2761820 - A part of icon in story cannot be displayed on SAC Mobile App

Symptom

  • A part of icon in story cannot be displayed on SAC Mobile App
  • No problem on Chrome of PC

Environment

  • SAP Analytics Cloud 2019.2.7

Reproducing the Issue

  1. Logon SAC on Mobile App Analytics
  2. Open a story which has an icon in it, find the bottom of the icon cannot be displayed.
  3. Open the story on PC, no problem.

Cause

The size of the image widget is not tall enough because on iPad the resolution will be less than your Desktop.

Resolution

The problem can be resolved by increasing the size of the image.

See Also

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Keywords

icon, story, displayed, SAC, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA-MOB-IOS , SAC Mobile IOS specific , Problem

Product

SAP Analytics Cloud 1.0