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2762422 - Payment card blocked documents have no DCD

Symptom

  • SAP Credit Management (FSCM) is activated on thesystem. To cover the document the payment card functionalityis also used, the order or the delivery would be hedged by credit card.
  • The payment card authorization is not succesful so the sales order or delivery gets credit blocked ('Overall Credit Status' on header level 'Blocked').
  • Documented Credit Decision (DCD) is not created for this sales document, DCD cannot be found in UKM_CASE, SCASE or UKM_MY_DCDS transactions.


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Environment

• Sales And Distribution (SD)
• Logistics Execution (LE)
• SAP ERP Central Component
• SAP ERP
• SAP Enhancement package for SAP ERP
• SAP enhancement package for SAP ERP, version for SAP HANA All versions
• SAP S/4HANA

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

payment card, DCD, Documented Credit Decision, SAP Credit Management, FSCM, Kreditkarte, Kreditmanagement, CMPSK, CMGST , KBA , SD-BIL-IV-PC , Payment Cards , SD-BF-CM , Credit Management , FIN-FSCM-CR , Credit Management , Problem

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