Symptom
When sending an email that has an attachment of more than 20mb, candidate does not receive said email
Environment
SuccessFactors - Recruiting Management
Cause
Email servers has a max limit of 20mb, this includes the attachments and email interface, hence the reason why emails are not sent to the candidate
Resolution
Keep emails under 15mb so that emails will be sent without fail
Keywords
email, sending failure, not receiving emails , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem
Product
SAP SuccessFactors Recruiting all versions