SAP Knowledge Base Article - Public

2762826 - Problem with removing an email campaign - Recruiting Management

Symptom

I'm not able to remove an email campaign and am getting the warning "You can only delete email campaigns that are still in draft status and without any campaign recipients".

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting - Candidate Relationship Management

Reproducing the Issue

In Marketing, after you select an email campaign, you click the button delete campaign, but you get the following message:

delete_campaign.PNG

Resolution

The warning message is valid. For logs and report reason, for now you cannot remove a campaign that has been sent. You can only delete email campaigns that are still in draft status and without any campaign recipients.

Keywords

Candidate Relationship Management, CRM, campaign, Marketing , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , Problem

Product

SAP SuccessFactors Recruiting all versions