SAP Knowledge Base Article - Public

2762971 - [SF MOB] - Benefit Claims in Mobile

Symptom

iOS and Android users will now have the ability to submit benefit claims from the SAP SuccessFactors Mobile app.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central
  • Global Benefits

Reproducing the Issue

How to enable?

Search Enable Mobile Features in Action Search--->Expand Modules--->Enable the Benefits check box.

BEN MOBILE.png

Resolution

Note that the Mobile APP UI for Benefit Claim is hardcoded and cannot be customized. It will not follow the UI selected in the WEB version. The only way of seeing the Customized UI from the web version in the Mobile is if you log into the browser, not the app.

For the complete list of available features, please refer to the Global Benefits Implementation Guide: Global Benefits in SF Mobile

Keywords

benefits mobile, mobile claim, reimbursement, global benefits, multiple proofs , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions