Symptom
Customer trying to close E-Verify case for the candidate as incorrect data, but not able to close as Resolve Case button is greyed out
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
SAP SuccessFactors Onboarding - 1.0
Product
SAP SuccessFactors Onboarding 1811
Keywords
Submit Resolve Button, E-Verify, E-Verify incorrect data, Not able to close E-Verify , KBA , LOD-SF-OBD-EVF , e-Verify , Problem
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