2763377 - Queries In Offline Mode Has Different Results Than Online Mode

Symptom

When you click on a query in offline mode you realize that the results are different than in online mode.

Environment

SAP Cloud for Customer

Reproducing the Issue

Follow the step by step to reproduce the issue:

1. Log into the system.
2. Click in the sync button on the top right corner of the app.
3. After the app has downloaded all data, go offline.
4. For example, go to Products WorkCenter and select a query.
5. Try the same steps in online mode and compare the results with offline mode.

Cause

The results are different in these queries in offline mode because in the advanced search there are some fields available that are only available in online mode.

Resolution

This is the right behavior of the system bearing in mind that some fields are only available in online mode.

If this feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.

Keywords

Queries; Offline; Online; Different; Result , KBA , AP-RC-MOB-OFL-RT , Offline Runtime , Problem

Product

SAP Cloud for Customer add-ins all versions