Symptom
The PAIN.002 file received in MBC but the payment status not updated in the “Monitor Payments” app (App ID F2388).
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- Financial Accounting (FI)
- SAP S/4HANA Cloud
- SAP Fiori
Resolution
- Check the format of the <OrgnlEndToEndId> node in the PAIN.002 file.
Only three kinds of format are supported for this node.
( Document Number: 2000000001, Company Code: DE01)
Format Example DocumentNumber 2000000001 CompanyCodeDocumentNumber DE012000000001 DocumentNumber-CompanyCode 2000000001-DE01
If the format is not any one of above, it needs to be changed using the SSCUI “Map Payment Media Format” (100558) - In Manage Your Solution -> Configure Your Solution -> Application Area: Finance -> Sub Application Area: Accounts Payable -> Item Name: Payment Medium Formats -> Step Name: 2. . Map Payment Format Data -> ID 100558
- In map payment format data, first select the payment media format, then type endtoendid in the search field. Check and correct same.
See Also
Source of Information for Tags of CGI Pain.001 File (Search EndToEndId)
Keywords
CLOUD, FIORI, MBC, pain 002, pain.002, Monitor Payments, F2388, Manage Automatic Payments, F0770, Manage Payment Media, F1868, visibility, status, BCM, the <OrgnlEndToEndId>, Manage Your Solution, SAP_BR_BPC_EXPERT, SSCUI 100558, OrgnlEndToEndId, EndToEndId , KBA , FI-FIO-AP , Fiori UI for Accounts Payable , Problem
Product
SAP S/4HANA Cloud all versions