SAP Knowledge Base Article - Public

2763473 - PAIN.002 received in MBC not updated in Monitor Payments


The PAIN.002 file received in MBC but the payment status not updated in the “Monitor Payments” app (App ID F2388).

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


  • Financial Accounting (FI)
  • SAP S/4HANA Cloud
  • SAP Fiori 


  1. Check the format of the <OrgnlEndToEndId> node in the PAIN.002 file.

    Only three kinds of format are supported for this node.
    ( Document Number: 2000000001, Company Code: DE01)
    Format Example
    DocumentNumber 2000000001
    CompanyCodeDocumentNumber DE012000000001
    DocumentNumber-CompanyCode 2000000001-DE01

    If the format is not any one of above, it needs to be changed using the SSCUI “Map Payment Media Format” (100558)

  2. In Manage Your Solution -> Configure Your Solution -> Application Area: Finance -> Sub Application Area: Accounts Payable -> Item Name: Payment Medium Formats -> Step Name: 2. . Map Payment Format Data -> ID 100558

  3. In map payment format data, first select the payment media format, then type endtoendid in the search field. Check and correct same.


See Also

Source of Information for Tags of CGI Pain.001 File (Search EndToEndId)

3287758 - <EndToEndId>NOTPROVIDED</EndToEndId>


CLOUD, FIORI, MBC, pain 002, pain.002, Monitor Payments, F2388, Manage Automatic Payments, F0770, Manage Payment Media, F1868, visibility, status, BCM, the <OrgnlEndToEndId>, Manage Your Solution, SAP_BR_BPC_EXPERT, SSCUI 100558, OrgnlEndToEndId, EndToEndId , KBA , FI-FIO-AP , Fiori UI for Accounts Payable , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , Problem


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