SAP Knowledge Base Article - Public

2763484 - Revenue Section is Missing in Customer Accounts

Symptom

You have observed that the section "Revenue" is missing in Customers Accounts Overview screen

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Customers work center
  2. Go to Accounts view
  3. Edit an Account
  4. Go to Overview

Cause

Cause for the issue is that the Scoping Element 360 Overview - Account is not scoped

Resolution

Scope the scoping element 360 Overview - Account to enable the Revenue section in Accounts Overview screen

Keywords

KBA , LOD-CRM-ACC , Account , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions