Symptom
In case of random exceptions or unexpected behaviour, SAP support might request for console and network traces from chrome browser for further analysis.
Environment
- SAP Analytics Cloud
- SAP Business ByDesign
- SAP Cloud for Customer
- SAP Business Technology Platform
Resolution
The detailed steps to capture console and network logs are explained below:
Steps to take traces:
- Logon to system using Chrome browser.
- Click on Settings -> More Tools-> Developer Tools. (Or using Keyboard, click on Fn + F12)
- Developer tools get lauched.
- Dock to seperate window.
- Navigate to Console.
- Clear off old logs. ( The button on top left that is a circle with a line through it )
- Click on Network tab.
Network Trace:
- Navigate to screens and perform normal Business activties.
- Once dump or unexpected behaviour is noticed, navigate back to network trace.
- Click the download button, Export HAR, to download, and save the file to your computer.
- Zip and attach the HAR file.
Console Logs:
- Then Navigate to console tab.
- Right click and click on Save as.
- Save file with .log extension.
- Taking and attaching a screenshot would be helpful.
See Also
Keywords
Console logs, Console, Chrome, Developer tools, HAR , KBA , get console.log from sap kba , netowrk trace , console logs , AP-RC-UIF-RT , UI Framework Runtime , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-ADM , SAC Administration , How To
Product
SAP Analytics Cloud 1.0 ; SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins 1905 ; SAP Cloud for Customer core applications all versions