SAP Knowledge Base Article - Public

2764509 - ONB panel blank when processing candidate

Symptom

  • Onboarding panel is blank
  • Cannot proceed with Onboarding process

Environment

  • SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Navigate to Onboarding
  2. Start a new Onboarding Process
  3. Panel appears blank, no values present

Cause

This can be caused by no default locale being selected within Super Admin

Resolution

  1. Navigate to Super Admin > Locales
  2. Review your current locales and select a default locale
  3. Selected Locale > Edit > Tick Default
  4. Support Team, please review the Internal Memo

Keywords

Super Admin, Onboarding, Blank Panel, Locale, DatePicker , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding all versions