Symptom
- The user tries to display the approval preview from the UI5 shopping cart overview screen but the loading icon keeps spinning, the data is not loaded.
- If the user tries to display the agents from the item details, the approval preview is not loaded and the message "no data" is displayed.
- The runtime Error OBJECTS_NOT_CHAR in CONVERSION_EXIT_TIMLO_OUTPUT for json format requests is thrown.
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Environment
- SAP Supplier Relationship Management (SRM) 7.0 and higher
- SAP enhancement package for SAP Supplier Relationship Management
Product
SAP Supplier Relationship Management 7.0 ; SAP Supplier Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP Supplier Relationship Management all versions
Keywords
EBP, gateway, approval preview, looping, loading icon, data not loading, Genehmigungsprozessübersicht , KBA , SRM-UIA-SHP-ID , Item Details , SRM-UIA-SHP-WFL , Workflow , OPU-BSE-SDE , SAP Data Enablement , How To
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