Symptom
You would like to change the user IDs in the e-mail integration without having to provision again all users.
Environment
SAP Cloud for Customer
Cause
It's currently not possible to change user IDs without deleting users and provisioning them again.
Resolution
This is the current standard behavior of the system.
An alternative option may be to check the SAP Cloud for Customer Ideas Forum to submit an idea: SAP Cloud For Customer Influence
Keywords
Change; E-mail; User; ID; , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions