SAP Knowledge Base Article - Public

2765218 - Change The User IDs In The E-mail Integration

Symptom

You would like to change the user IDs in the e-mail integration without having to provision again all users.

Environment

SAP Cloud for Customer

Cause

 It's currently not possible to change user IDs without deleting users and provisioning them again.

Resolution

This is the current standard behavior of the system.

An alternative option may be to check the SAP Cloud for Customer Ideas Forum to submit an idea: SAP Cloud For Customer Influence

Keywords

Change; E-mail; User; ID; , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions