SAP Knowledge Base Article - Public

2765225 - Error when creating cost center from Alternative Cost Center screen


When trying to create a new cost center from the People Profile, through the Alternative Cost Center section and using the (+) sign besides the field, we are getting error message when saving the details "???saving of 1 costcenter throwed a exception???

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental 


  • SAP SuccessFactors Employee Central

Reproducing the Issue

Step 1: Go to profile of any Employee
Step 2: Navigate to Alternative Cost Distribution section
Step 3: Click Edit
Step 4: Click the + symbol

SuccessFactors People Profile - Google Chrome.jpg

Step 5: Enter the new cost center details

Snagit Editor - [SuccessFactors People Profile - Google Chrome2.jpg].jpg

Step 7: Click Save.


  • This is a Configuration UI / Screen ID issue.


  • This issue will not be fixed via code change.
  • Please use below workaround to fix the issue:
    1. Navigate to Admin Center ->Manage Configuration UI.
    2. Create New and select Cost Center as base object and save the screen by providing screenID.
    3. Go to configure object definition-->select Cost Center and select Make Correction.
    4. In Default Screen and select the screen created in Step 2 and save the changes.
    5. Go to People Profile Page- >Alternate cost distribution and verify if error is resolved.


ECT-114745, Alternative Cost Distribution, Create New Cost Center, Cost Center add icon, + , KBA , alternative cost center , alternative cost distribution , saving of 1 costcenter , LOD-SF-EC-CMP-ACD , Alternate Cost Distribution , LOD-SF-EC-MDF , MDF & EC2MDF Migration , LOD-SF-EC-PP3 , People Profile (PP3) , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core 1811