SAP Knowledge Base Article - Public

2765536 - Wrong characters on RMK Advanced Analytics interface - Recruiting Marketing

Symptom

The interface doesn't recognize Spanish accents and/or characters. The data is loaded and appears with incorrect characters in RMK Advanced Analytics.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. On Advanced Analytics site, click Records Loaded and then in Data Load Detail.

    2019-05-28_15-01-07.png


  2. You will get the wrong characters.

    2019-05-28_14-35-16.png

Cause

The RMK Advanced Analytics product was developed to support only English.

Resolution

The application is working within the requirements.

Keywords

Recruiting Marketing, Advanced Analytics, Data load detail, wrong characters , KBA , LOD-SF-RMK-AAN , Advanced Analytics - Professional Services , Problem

Product

SAP SuccessFactors Recruiting all versions