SAP Knowledge Base Article - Public

2765557 - Candidate Standalone Search is not working


A user searches for candidates using the search by name option. No search results are returned.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management


Setting Configured in Admin Center >> Set up internal candidate search.


  1. In Admin center, under Set up internal candidate search "Find candidates where <select> is <x> days from today or earlier:
  2. If this setting is enabled, this means the system expects that atleast one Candidate is having the value for the selected section in the Employee profile
  3. If there are no candidates, then there is an exception thrown at the backend and no result will be shown.
  4. If there are no candidate having any value in the Employee profile, do not enable this option.


Set up internal candidate search, Candidate search, Not able to search the candidate , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem


SAP SuccessFactors Recruiting all versions