SAP Knowledge Base Article - Public

2765743 - You are unable to log into the Cloud Applications Studio


You are unable to log into the Cloud Applications Studio and receive the following error while doing so:



Cloud Applications Studio

Reproducing the Issue

  1. Open the Cloud Applications Studio.
  2. Click the "Log In" icon which open the "Connect to Repository" wizard.
  3. Maintain your credentials as well as the system details.
  4. Click "OK".
  5. You observe the error message mentioned above.


The metadata of the Cloud Applications Studio is corrupted and needs to be refreshed by clearing the cache.

Note: When you download the Cloud Applications Studio installer you are subsequently installing CopernicusIsolatedShell folder on your local machine. One of the sub-folders is called "Projects" and this folder will contain all the Solutions that you have accessed via the Cloud Applications Studio regardless whether they are on the same system or not. Each project has a session (.session) file which is assigned to a user and also a lock (.lock) file right next to it if the user is currently logged into a system.


Refer to Knowledge Based Article: 3050645 - How To Delete Local Solution Data for an Add-On Solution


PDI, Unable to Log into Cloud Applications Studio, Clear Cache, Error 1 Severe error while connecting to repository system: System.Xml.XmlException: Root element is missing, SDK, CAS , KBA , AP-RC-BDS-SOL , ByDesign Studio Solution Explorer , Problem


SAP Cloud Applications Studio all versions