SAP Knowledge Base Article - Preview

2765801 - CTI Fiori Reject and Accept Button Not Available

Symptom

When simulating a call in Fiori using the CTI adapter, the Accept and Reject button are not available.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

CTI; Reject; Accept; Button; , KBA , LOD-CRM-LA , Live Activity , How To

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