SAP Knowledge Base Article - Public

2766295 - Application Error When Trying to Hire a Recruit From Onboarding in Manage Pending Hires

Symptom

An Application error with 'Fingerprint = 0d574921cc738a88a4e2b55b9e6dadb8ef73b8a3' occurs when trying to Hire a Recruit from Onboarding in Manage Pending Hires

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

  • Employee Central
  • Manage Pending Hires
  • Suite Integration
  • Onbooarding 

Reproducing the Issue

  1. In Admin Center, Go to 'Manage Pending Hires' 
  2. Select 'Onboarding' > Select a candidate  Click 'Hire'
  3. Application Error occurs 

Cause

The error occurs because the system is trying to map 'Work Permit' info for Dependents in Manage Pending Hires. This is not supported.

Resolution

To resolve the iissue, you will need to remove the mapping for Dependents in Work Permit info

  1. In Admin Centre, go to 'Onboarding/Offboarding' > Select 'Field Mapping tool for Onboarding/Offboarding EC integration'
  2. Select the 'All Fields' dropdown > Select 'Work Permit Info'
  3. Uncheck all the 'Dependent' boxes for the mappings> Validate and Save

Keywords

0d574921cc738a88a4e2b55b9e6dadb8ef73b8a3, 8cb004705557b72364dd26373b9907cf9677c54a, while trying to invoke the method com.successfactors.hris.bean.eo.EmpDocumentInfoEO.setCountry(java.lang.String) of a null object loaded from local variable 'bean', Error with index of multi value field, java.lang.NumberFormatException: For input string:, Manage Pending Hires, Manage Pending Recruits, Onboarding, Error, Recruit, Hire, Work Permit Info, Dependent, Mapping , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Problem

Product

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705 ; SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors Employee Central 1711 ; SAP SuccessFactors Employee Central 1802 ; SAP SuccessFactors Employee Central 1805 ; SAP SuccessFactors Employee Central 1808 ; SAP SuccessFactors Employee Central 1811 ; SAP SuccessFactors Employee Central 1902 ; SAP SuccessFactors Employee Central 1905