2766299 - The Report File {0} was not found on the server validation error

• Report file is not found on the server or is purged.
• Unable to download a report due to the following error:

Validation Error - You must correct the following error(s) before proceeding: The Report File {0} was not found on the server. It may have been purged.

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SAP SuccessFactors Learning

1. Log in as a Learning admin > Go to Reports > Navigate to the "Report Jobs" tab > Under "Actions", click "Download".

The "Report_System" configuration is not configured accordingly to the desired number of days after which background reports should be removed from storage, thus report file has been purged.

1. Learning admin side > System Administration > Configuration > System Configuration >
2. Look for "REPORT_SYSTEM" > Edit the system configuration:

3. Search for "asyncStorageTTLDays=" and change the number to the desired number of days after which background reports should be removed from storage >

Note: For example, if you set "asyncStorageTTLDays" to 90, then SAP SuccessFactors Learning purges background reports (and the data that was reported) that are older than 90 days.

4. Apply Changes:

Purging SAP SuccessFactors Learning Background Reports Automatically

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