SAP Knowledge Base Article - Public

2766452 - Accruals Are Not Posted To Time Account When Time Profile Is Assigned To Job Information

Symptom

  • Accruals are not created and posted on time accounts if Time Profile is assigned outside employee's hire/rehire record
  • Accruals are created only when Time Profile is assigned on employee's hire/hire record

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HCM Suite 

Reproducing the Issue

1. Go to Job Information History of an employee who has not yet been assigned a time profile then assign Time Profile and time information by inserting a new record.

JobInfoChange1.png

2. Navigate to the employee's 'Administer Time' page > Time Accounts tab. No accrual is posted on the Annual Leave time account.

3. Go to Job information history of a newly hired employee where no time profile has been assigned yet, edit the Hire record and assign the same time profile assigned to the previous employee used in this example.

HireUseCase_TimeProfileAssignment.png

4. Navigate to employee's 'Administer Time' page > Time Accounts tab. Accrual is posted on the Annual Leave time account.

Cause

This is an expected system behavior when:

  • 'Level of Accrual Automation' is not set to 'automatic accrual creation' in the related Time Account Type configuration,
  • Time Profile is assigned outside the hire/rehire record in Job Information.

TimeProfile_TimeAccountType.png

Resolution

  • In this scenario, accruals has to be created manually by running an accrual calendar for the respective accruable periods via Admin Center > Manage Time Off Calendars.
  • If accruals must be created immediately after time profile assignment on job information change, 'Level of Accrual Automation' must be set to 'Automatic Accrual Automation' in the respective 'Time Account Type' configuration.

TimeAccountType_AccrualAutomation.png

Keywords

Time Off, Time information, accrual, not posted, time accounts, accruals not created, job information, change, time account type accrual automation, level of accrual automation, automatic accrual creation, hire, rehire, job history, job data, sf, ec , KBA , LOD-SF-EC-TIM-TA , Time Accounts (TAT, TA, TAD) , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central all versions