SAP Knowledge Base Article - Public

2766602 - Report Customer Contract Statistics Does Not Show All Contracts

Symptom

Not all contracts are shown in the report Customer Contract Statistics.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Open the Sales Order Work Center.
  2. Navigate to the Reports View.
  3. Open report Customer Contract Statistics.

Some Contracts are not displayed, irrespective of selection.

Cause

  • Customer Contract Statistics uses an aggregated Status on Item Level from Header Level.
  • As not every single item is checked there are restrictions on Header Level Status.
  • Only Contracts in Status "Released" and "Not Relevant" are displayed in this report.

Resolution

This behavior is currently a known issue and will be adjusted in a future release.

Keywords

CRMCCOHHB_Q0001, Kundenvertragsstatik, Customer Contract Statistics, Datasource, Datenquelle, CRMCCOHHB, Vertrag , KBA , AP-CCP-CC-ANA , Analytics , Problem

Product

SAP Business ByDesign 1902 ; SAP Business ByDesign 1905