SAP Knowledge Base Article - Public

2766822 - Issue when using Position ID in People Search


After migrating a position from one user to another, when searching for this position, both the old user and the actual owner of that position are appearing in the result of People Search.


SAP SuccessFactors HCM Suite.

Reproducing the Issue

  1. User A has the position 123.
  2. User A receives a new position 456.
  3. User B is now made the owner of position 123.
  4. When using the People Search tool and searching by 123, both User A and B are being displayed in the results.


During the transition of this position 123 between both users, there maybe was a problem with the index of this value and it stayed related to both users.


If this is impacting on your daily activities, you can engage the Cloud Product Support team requesting for an index rebuild. Please choose the component LOD-SF-PLT-SRH and make sure to grant the explicit written approval to our Engineers to proceed with the rebuild.

See Also

2385804 - Supported Fields for People Search

2261643 - Enable People Search on Alternative fields - Platform


People Search, Position, Old Position, Search , KBA , LOD-SF-PLT-SRH , Search , Problem


SAP SuccessFactors HXM Suite all versions