SAP Knowledge Base Article - Public

2767232 - Display of multiple location or single location on Requisition Dashboard

Symptom

When the Work location is selected in Display options, on the Requisition Dashboard, it displays location name/ description for some users and for some it doesn’t display the location description,  rather displayed numeric value.

Location is defined as an object with multi-select = True.

Environment

Successfactors Recruiting Management - ( Q3 2018 and later ).

Reproducing the Issue

1.User X logs in to instance

2. After navigating to Recruiting - Select Work location/ Location from the Display options.

3. The user sees the location name in the Work Location column in the Recruiting Dashboard.

4.User Y logs in to instance

5. After navigating to Recruiting - Select Work location/ Location from the Display options.

6. The user sees the numerical value in the Work Location column in the Recruiting Dashboard.

Cause

This is an expected behaviour.

Resolution

If a user creates several requisitions with only one value in the Location field ( not multiple values )  - He / She will see the name of the location in the Work Location column in recruiting dashboard.

If a user creates several requisitions - some having single location value and some having multiple location values - then he/she will see the Number of location he has selected in the Work Location Column on the recruiting dashboard and name of the location will not be displayed.

User can click on the icon placed next to the count to see all the locations for which requisition is posted.

Keywords

KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , How To

Product

SAP SuccessFactors Recruiting 1808 ; SAP SuccessFactors Recruiting 1811