SAP Knowledge Base Article - Public

2767247 - Hash character (#) gets encoded in URL mashup link and mashup fails to open.


URL mashup doesn't open, but redirects to the launchpad.


Sap Cloud for Customer, Fiori

Reproducing the Issue

  1. Create Mashup using a filter parameter in the URL, e.g.
  2. Open mashup.
  3. Mashup is not loading the data as defined per URL parameters.
  4. Fiori Launchpad gets loaded instead.


Special characters in the URL get encoded to ensure correct forwarding. In this case the # (filter element) gets encoded.


As per HTML/Web standard, any application will carry out URL encoding before sending a request. The end point provider has a mechanism which decodes the encoded characters before processing on their side. There is no change to be done from the C4C side for this case.


mashup, url mashup, encoding, character encoding, special character, hash, filter, url parameter , KBA , hash , # , AP-RC-GEN-MSH , Mashups , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions