Symptom
- The "SAC - SAP Analytics Cloud" app cannot be found in the identity provider (IdP) when trying to integrate SAP Marketing Cloud (yMKT) with SAP Analytics Cloud (SAC).
Environment
- SAP Analytics Cloud
Cause
- The SAP Analytics Cloud (SAC) system is not configured in that particular IDP.
Resolution
- As a prerequisite for a seamless integration between SAP Analytics Cloud (SAC) and SAP Hybris Marketing Cloud, both applications must use the same identity provider.
- See Onboarding Guide SAP Marketing Cloud and Integration with SAP Analytics Cloud (1SO).
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
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