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2767393 - Skillsoft Connector Status: Failed - LMS

Symptom

Skillsoft connector failed due to the following error:

com.plateausystems.connector.api.ConnectorException: Exception occured while getting input files from skill soft through web services Handle is 1845856063
at com.plateausystems.connector.skillsoft.eai.consumer.asset.impl.SkillsoftAssetWebserviceConsumerControllerImpl.processSkillsoftItemData(SkillsoftAssetWebserviceConsumerControllerImpl.java:238)
at com.plateausystems.connector.skillsoft.eai.consumer.asset.impl.SkillsoftAssetWebserviceConsumerControllerImpl.mainProcess(SkillsoftAssetWebserviceConsumerControllerImpl.java:125)
at com.plateausystems.connector.consumer.skillsoft.impl.SkillsoftEntityTypesConsumerControllerServiceImpl.skillSoftWebService(SkillsoftEntityTypesConsumerControllerServiceImpl.java:67)
at com.plateausystems.connector.consumer.skillsoft.impl.SkillsoftEntityTypesConsumerControllerServiceImpl.importData(SkillsoftEntityTypesConsumerControllerServiceImpl.java:56)
at com.plateausystems.connector.consumer.impl.EntityTypesConsumerControllerServiceImpl.invokeMainWorkflow(EntityTypesConsumerControllerServiceImpl.java:113)
at com.plateausystems.connector.consumer.impl.BaseConsumerControllerServiceImpl.invokeMainWorkflow(BaseConsumerControllerServiceImpl.java:190)
at com.plateausystems.connector.consumer.impl.BaseConsumerControllerServiceImpl.invoke(BaseConsumerControllerServiceImpl.java:180)
at sun.reflect.GeneratedMethodAccessor2787.invoke(Unknown Source)


skillsoft error.png



Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


            

         

           
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Environment



   

    

  • SAP HCM Suite
    • 

  • SuccessFactors Learning Management System
    • 

  • Skillsoft Connector
    • 








Product



  SAP SuccessFactors Learning all versions 





Keywords



   
 
SAP, SF, Success Factors, LMS, learning, skillsoft, connector, failed, configuration, error, sftp, input file, web services, api.ConnectorException , KBA , LOD-SF-LMS-CON , Connectors , Problem 




          
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