Symptom
Whenever candidates rejects/revoke the DPCS - Candidate lands on another Site
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Login to RCM/RMK career site
- Click view Profile and then click create account.
- Fill in all the details and then decline the DPCS statement.
- User lands on another URL
Cause
This is the expected functionality and depends if the redirect is configured in the Admin Center >> Internal DPCS >> Redirect field.
Resolution
No Redirect URL for Decline in Admin
Admin Center > Data Privacy Statement > Internal DPCS > Ensure that Redirect URL for decline is empty. If not, empty it and save.
- Login to Career Site as internal user.
- My Profile > Search Options and Privacy > Open DPCS > Revoke
- The user should be redirected to the RMK Portal URL configured in Provisioning > Configure Recruiting Marketing - Datacenter URL > RMK Portal URL
- Try to login again to Career Site as internal user
- The user should be directed to the DPCS intermediate page
- Decline the DPCS and click OK
- The user should be redirected to the RMK Portal URL configured in Provisioning > Configure Recruiting Marketing Datacenter URL > RMK Portal URL
If the Redirect URL is configured:
Admin Center > Data Privacy Statement > Internal DPCS > Add a URL to the Redirect field.
- Login to Career Site as internal user.
- My Profile > Search Options and Privacy > Open DPCS > Revoke
- The user should be redirected to the RMK Portal URL configured in Provisioning > Configure Recruiting Marketing - Datacenter URL > RMK Portal URL
- Try to login again to Career Site as internal user
- The user should be directed to the DPCS intermediate page
- Decline the DPCS and click OK
- Instead of redirecting the user to the RMK Portal URL, the user should be redirected to the URL in Admin Center.
Keywords
Redirect, URL, DPCS, Decline, Declined , KBA , LOD-SF-RCM-POR , Career and Agency Portals , How To