SAP Knowledge Base Article - Public

2767617 - Redirect functionality if DPCS is Rejected/Revoked - Recruiting Management

Symptom

Whenever candidates rejects/revoke the DPCS - Candidate lands on another Site

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Login to RCM/RMK career site
  2. Click view Profile and then click create account.
  3. Fill in all the details and then decline the DPCS statement.
  4. User lands on another URL

Cause

This is the expected functionality and depends if the redirect is configured in the Admin Center >> Internal DPCS >> Redirect field.

KBA_redirect.JPG

Resolution

No Redirect URL for Decline in Admin 

Admin Center > Data Privacy Statement > Internal DPCS > Ensure that Redirect URL for decline is empty. If not, empty it and save.

  1. Login to Career Site as internal user.
  2. My Profile > Search Options and Privacy > Open DPCS > Revoke
  3. The user should be redirected to the RMK Portal URL configured in Provisioning > Configure Recruiting Marketing - Datacenter URL > RMK Portal URL
  4. Try to login again to Career Site as internal user
  5. The user should be directed to the DPCS intermediate page
  6. Decline the DPCS and click OK
  7. The user should be redirected to the RMK Portal URL configured in Provisioning > Configure Recruiting Marketing Datacenter URL > RMK Portal URL

If the Redirect URL is configured:

 Admin Center > Data Privacy Statement > Internal DPCS > Add a URL to the Redirect field.

  1. Login to Career Site as internal user.
  2. My Profile > Search Options and Privacy > Open DPCS > Revoke
  3. The user should be redirected to the RMK Portal URL configured in Provisioning > Configure Recruiting Marketing - Datacenter URL > RMK Portal URL
  4. Try to login again to Career Site as internal user
  5. The user should be directed to the DPCS intermediate page
  6. Decline the DPCS and click OK
  7. Instead of redirecting the user to the RMK Portal URL, the user should be redirected to the URL in Admin Center.

Keywords

Redirect, URL, DPCS, Decline, Declined , KBA , LOD-SF-RCM-POR , Career and Agency Portals , How To

Product

SAP SuccessFactors Recruiting all versions