Symptom
You are entering a tax code longer than 12 characters in the Tax Code field; the Tax Number Type is INN and the country is Russia.
Environment
SAP Cloud for Customer
Reproducing the Issue
-
Go to the Customer workcenter.
- Go to the Accounts view.
- Open Account ABC (ABC stands for an Account with country = Russia)
- Go to the Tax Numbers facet.
- Click Add and enter country = Russia and tax number type = INN and a number longer than 12 digits -> an error message is displayed: "Entry in field Tax Code 1 is longer than 12 characters"
Cause
The INN tax number type for country Russia is normally of length 10 digits for legal entities and 12 digits for individuals; we are leaning on the respective law in regards to tax numbers, and the maximum lengths of fields are reflecting this.
Resolution
Please only enter 12 digits for Individuals in the INN Tax Number field.
Keywords
tax number, digits, characters , KBA , LOD-CRM-ACC , Account , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions