Symptom
This article explains how to proceed when the status "Connection refused by the job board" is showing in a Job Board configuration.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Posting - All versions
Resolution
The responsibility of the Recruiting Posting module is to send the activation request to the job board. It is the Job Board responsibility to either accept or refuse this request.
The job board should be able to provide the reason why the activation was refused and this could be visible (if provided by the job board) on your Recruiting Posting interface when the request status is "Connection refused by the job board":
However, it could happen that the job board doesn't send the reason of rejection to Recruiting Posting. In this case, you need to contact the job board to request more details. If you want to start a new activation process for the same job board, the configuration created by the refused activation needs to be deleted first.
Also, the feed activation may be canceled or considered as refused because the job board did not answer the request even if reminders were sent.
See Also
2886205 - Job board activation process - Recruiting Posting
Keywords
Recruiting Posting, activation refused status, send activation request, job board configuration, recruiting posting, rejected, cancelled , KBA , LOD-SF-RPO-JSM , Job Boards/Schools Management , How To