SAP Knowledge Base Article - Public

2768116 - User Personal Information report translation

Symptom

When an admin runs the User Personal Information report with a locale preference, some fields are not translated.

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

Run the admin version of the User Personal Information Report (reportID=463) and note some fields for users are not translated.

Cause

This admin report was derived from the User Information report (which was available to users only) and was provided in 1711 as an admin report acquiescing to a particular GDPR requirement where the report fields are translated with respect to the user's preference not the admin's running the report with the exception of just the report title which adheres to the admin's preference.

Resolution

As this report works in this scenario by design, If similar data is looking to be run as report by admins, they should look into using the "Account Data" report or base a custom report from the Account Data report.

See Also

2379690 - LMS: Custom Report Development and Support

Keywords

SAP SF success factors Learning LMS User Personal Information report 463 translate locale language translation French LRN-53976 admin preference , KBA , LOD-SF-LMS-LAN , Language Packs & Translation , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors HCM Core 1811