Symptom
When an admin runs the User Personal Information report with a locale preference, some fields are not translated.
Environment
SAP SuccessFactors Learning Management System (LMS)
Reproducing the Issue
Run the admin version of the User Personal Information Report (reportID=463) and note some fields for users are not translated.
Cause
This admin report was derived from the User Information report (which was available to users only) and was provided in 1711 as an admin report acquiescing to a particular GDPR requirement where the report fields are translated with respect to the user's preference not the admin's running the report with the exception of just the report title which adheres to the admin's preference.
Resolution
As this report works in this scenario by design, If similar data is looking to be run as report by admins, they should look into using the "Account Data" report or base a custom report from the Account Data report.
See Also
2379690 - LMS: Custom Report Development and Support
Keywords
SAP SF success factors Learning LMS User Personal Information report 463 translate locale language translation French LRN-53976 admin preference , KBA , LOD-SF-LMS-LAN , Language Packs & Translation , LOD-SF-LMS-REP , Reporting Data , Problem