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SAP Knowledge Base Article - PreviewSymptom
You try to associate a lead with an account displayed in the Duplicate Check. However, after selecting an existing account, you realize that the system has created a new Prospect and has associated this prospect to the lead.
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Environment
SAP Sales Cloud
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
lead, associate, account, prospect, duplicate check, , KBA , LOD-CRM-LM , Lead Management , Problem
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