SAP Knowledge Base Article - Preview

2768426 - Lead Associate Account creates Prospect when an Account is selected from the Duplicate Check using Fiori

Symptom

You try to associate a lead with an account displayed in the Duplicate Check. However, after selecting an existing account, you realize that the system has created a new Prospect and has associated this prospect to the lead.


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Environment

SAP Sales Cloud

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

lead, associate, account, prospect, duplicate check, , KBA , LOD-CRM-LM , Lead Management , Problem

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