2768456 - Help Center Search Returns No Results

Searching common words and / or phrases in the Help Centre shelf, does not return results.

SAP Business ByDesign

1. Login to your system.
2. Open the Help Center.
3. In the search field, enter a common word or phrase ( example: 'customer' ).

Less results appear than expected.

Please open an incident with SAP, and explain in that incident, which search attempts you made.

As a work around:

The SAP Business ByDesign Library has many Help Resource documents.

To access and navigate the SAP Business ByDesign Library please follow these steps:

In Business ByDesign:

1. Close the help center.
2. Go to any work center.
3. Open the help center.
4. Under the section called 'Help Resources' click the 'SAP Business ByDesign Library' heading.
5. The SAP Business ByDesign Library will open.

In the SAP Business ByDesign Library either:

• Use the search field, within the parameter 'this document' to find the topic you are researching.

OR

• In the 'table of contents' click one of the topic headings, to open a sub-topic, and repeat this step until you have found the topic you are researching.

Resolution is available with an example in:

English

Deutsch

Español

Français

Japanese / 日本語

Knowledge Based Articles on sending and reviewing SAP incidents:

2513110

2449303

Help Center, Search Field, Search Box, Help Resources, SAP Business ByDesign Library , KBA , search box , help center , SRD-CC-WEK , Workplace Embedded Knowledge Transfer , Problem