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SAP Knowledge Base Article - PreviewSymptom
You have configured a workflow rule to update a field. The workflow rule works fine without opening the BO where the field should be updated in Edit mode. However, when you open the object in Edit mode, the workflow rule is not triggered.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
lock, BO, sales data, accounts, update, workflow rule, extension field, , KBA , LOD-CRM-WKF , Workflow , How To
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