Symptom
When adding a Development Goal on the SuccessFactors mobile application, the field with ID "type" does not display a picklist and displays a free text box. However, when adding a Development Goal on the desktop application it displays with the configured picklist (enum) options.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
Reproducing the Issue
1. A field with ID "type" is configured with enum values in the Development Plan Template.
2. When adding a Development Goal on the desktop application it displays with the configured options.
3. When additing a Development Goal on the mobile application it displays as a free text box.
Cause
The ID "type" is a system reserved ID, used for compatibility purposes in the learning template and is not supported for custom field configurations.
Resolution
Workaround:
You can use an alternate ID for the enum field and it will display correctly on both desktop and mobile. However, to use such a customization you would need to export all related employee data for the field, and reimport after the template has been reconfigured.
For further help with customizations please reach out to the Partner Portal.
Keywords
Career, Development, Planning, Objective, Goal, Mobile, Free, Text, Picklist, Enum, Values, Appearing , KBA , LOD-SF-CDP-MOB , Mobile Interface , LOD-SF-FWK-MOB , Mobile Application , Problem