SAP Knowledge Base Article - Public

2768638 - Manage Workflow Requests With Invalid Approvers


 What is the function of the feature "Manage Workflow Requests With Invalid Approvers"


  • SAP Successfactors HXM Suite
  • SAP SuccessFactors Employee Central

Reproducing the Issue



This feature acts as a check tool for pending workflows with approvers who have been terminated / who are now inactive. This allows these workflows to be easliy highlighted and progressed accordingly. The feature is not currently customizable, and it cannot be configured in any way currently.

Also keep in mind that the tool is only for single approvers. It means it is not designed to work when you configure the step approver as type : Role(Matrix manager/Second manager/custom manager/additional manager)/ dynamic group/dynamic role/ position. Since all of these step approvers can have more than 1 approver the system is not designed to check this and will not identify this requests.

If you have a requirement about it and would like it to be in the system you can create a enhancement request following the KBA 2090228 - How to submit enhancement requests for SAP SuccessFactors products

See Also


Manage Workflow Requests With Invalid Approvers, terminated, approver, inactive, role type, approver role, inactive approver , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions