SAP Knowledge Base Article - Public

2769228 - National Id is not converting when value arrived on Employee Central - Employee Central

Symptom

National id is not converting for the Country format when value arrived on Employee Central side.

Environment

  • SAP SucessFactors Employee Central
  • Suit Integration

Reproducing the Issue

  1. Go to Admin Center
  2. Search/Find Manage Pending Hires
  3. Select candidate and look at national Id number.

Cause

Employee Central will get the same value that is passed via onboarding, then if the value is "123456" the system will not automatically convert this value to Country national id format.

Resolution

Onboarding and Recruiting should send the exactly same value if this is need to receive on Employee Central side.

Keywords

national id value, nationald number format, onboarding national id, national id recruiting, converting national id , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Problem

Product

SAP SuccessFactors Employee Central all versions