Symptom
-
You create an Over-the-Counter Sale (OTC) document.
-
You want to maintain shipping and pickup dates.
-
No field is available to do so.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Over-the-Counter Sales work center.
- In Common Tasks, select New Over-the-Counter Sale.
- Maintain Customer Account data, Ship-to and Items data.
- You can also fill in the Posting and Invoice Dates but no other date can be maintained or is displayed.
You expect that a shipping related date such as delivery date, requested date or pick up dates can be maintained as on Sales Orders Items.
Cause
The creation date and time of the Over-the-Counter Sale is used as the pickup or shipping date for the outbound delivery.
The system behavior has been designed with having the customer present for the Over-the-Counter Sale and with them picking up the items at the time of creation of the OTC document.
Keywords
over the counter sales, over the counter, OTC, ship-to, shipping, pickup, pick-up, posting date, shipping date, delivery, , KBA , AP-CI-CIR , Customer Invoice Request , AP-CI-CI , Customer Invoice , How To