Symptom
When pasting a table from Excel inside Tickets in Google Chrome, the formatting is not correct.
On Internet Explorer, it works fine.
Environment
SAP Cloud for Customer
Reproducing the Issue
-
Copy a table from Microsoft Excel.
- Paste the same inside Interactions tab in Tickets.
- On Chrome, the formatting is not correct.
Cause
This happens due to the fact that MS Excel, IE understand the common MS style classes since they are both MS products.
However when a table is copied form MS Excel to Chrome, Chrome may not necessarily understand the same style classes.
Resolution
In the editor bar, inside the Ticket, you can use the tool called Table Wizard.
Keywords
KBA , AP-RC-MOB-UIF , Responsive UI , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions