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SAP Knowledge Base Article - PreviewSymptom
You're trying to synchronize from Microsoft Outlook to SAP Cloud For Customer, but notice the contacts (or any other document) are not being sent.
When checking the Conflicts folder in Microsoft Outlook you see errors of type Conflict Occurred and detailed message Conflict occurred for contact; most recent update ignored out-of-date update.
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Environment
SAP Cloud For Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Synchronization; Outlook; Groupware; Client Side; , KBA , LOD-CRM-GW-OUT , Outlook , Problem
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